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Phone

+1 515-309-1223

Email

marketing@atc.xyz

Address

RMZ, Millenia Business Park, Campus-1A, 2nd floor, MGR Main Rd, Kodandarama Nagar, Perungudi, Chennai, Tamil Nadu 600096

Address

6600 Westown Parkway, Suite 255, West Des Moines, IA 50266

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AI Agents

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  5. AI Agents
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Custom Branding
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Website Design
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Digital Marketing
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Strategy Consulting
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Analytics & Reporting
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Custom Branding
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Website Design
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Digital Marketing
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Strategy Consulting
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Analytics & Reporting
AI Agents
AI-powered agents—virtual assistants, chatbots, and workflow bots—are transforming how brands engage customers and streamline operations. At ATC Marketing, we design, train, and deploy custom AI agents that handle everything from 24/7 customer support to lead qualification and internal process automation. By combining large-language-model intelligence with your proprietary data and business logic, we help you cut costs, speed response times, and unlock always-on growth.
Whether you need a conversational sales rep on your website, an automated knowledge-base helper for staff, or a multichannel support bot that speaks 20 languages, our cross-functional team of data scientists, UX writers, and engineers delivers AI solutions that feel human—and perform like tireless super-employees.

What We Deliver

  • Customer-Facing Chatbots – website, WhatsApp, Facebook Messenger, and SMS agents for sales & support
  • Internal Process Bots – HR onboarding, IT help-desk triage, finance query handling, knowledge-base look-ups
  • API & CRM Integrations – HubSpot, Salesforce, Shopify, Zapier, custom webhooks for end-to-end automation
  • Custom Training & Fine-Tuning – private data ingestion, retrieval-augmented generation (RAG), secure vector databases
  • Compliance & Governance – role-based access, data-privacy controls, audit logs, continuous monitoring

Our 6-Step AI Agent Process

STEP

01

Needs Assessment & Use-Case Prioritisation

Identify high-impact tasks, success metrics, and integration points.

Needs Assessment & Use-Case Prioritisation
Data & Knowledge Harvesting

STEP

02

Data & Knowledge Harvesting

Gather FAQs, SOPs, chat logs, and structured data; clean and vectorise for secure retrieval.

STEP

03

Architecture & Model Selection

Choose best-fit LLM (OpenAI, Anthropic, open-source) and design RAG or tool-calling workflows.

Architecture & Model Selection
Prompt Engineering & UX Design

STEP

04

Prompt Engineering & UX Design

Craft conversation flows, guardrails, personality tone, and escalation paths.

STEP

05

Development, Integration & Testing

Build front-end widget or API, connect to CRM / ticketing, run sandbox and live trials.

Development, Integration & Testing
Deployment & Optimisation

STEP

06

Deployment & Optimisation

Launch with analytics dashboards, fine-tune on real interactions, and roll out additional skills.

FAQs

A pilot chatbot with basic FAQs can go live in 2–3 weeks; complex, multi-system integrations typically take 6–8 weeks.
Web, mobile apps, WhatsApp, Facebook Messenger, Slack, Microsoft Teams, voice IVR systems, or any channel that supports APIs/webhooks.
Yes—data stays within encrypted environments, with role-based access and optional on-prem or VPC hosting. We follow GDPR, SOC 2, and HIPAA guidelines where applicable.
Absolutely. We build seamless escalation paths—chat transcripts and context pass directly to live reps in your chosen help-desk tool.
We track resolution rate, average handle time, lead conversion, CSAT/NPS, and cost-per-interaction, refining prompts and data sources for continuous performance gains.

Services Category

Need something else?

We’d love to hear from you! Whether you have questions, need support, or want to discuss a project, feel free to reach out.

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LET'S COLLABORATE

LET'S WORK TOGETHER

Get In Touch
Atc marketing

+1 515-309-1223

marketing@atc.xyz

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